Gretna Wedding Cakes

-Gretna Wedding Cakes-

Made with Love in Scotland.

Terms and Conditions

Terms and Conditions

Jenny’s Wedding Cake Online Cake Shop- Terms and Conditions

PLEASE NOTE- These Terms and Conditions apply specifically to wedding cakes ordered online– different Terms and Conditions may apply to cakes designed and ordered at our Bakery.

1. Acceptance of Your Online Wedding Cake Order and Payments.

On receipt of your order, we will check our bakery schedule for your wedding date and confirm your order. If we cannot meet your delivery date, we will advise you as soon as possible, typically within 1-2 business days. We will also process the payment of your deposit- we will provide our bank account details for you to pay by bank transfer. Your Balance is payable no later than TWO MONTHS prior to your wedding- We will send you a payment reminder just prior to that date. PLEASE NOTE- if due to unforeseen technical problems, we have not received and confirmed your order within a few days, can you please get in touch and we will investigate/advise on the status of your order? We limit our work to achieve the highest possible quality- We advise at least 3 months notice for online wedding cake orders, but can often accommodate short notice orders, particularly outwith the peak wedding season.  N.B. We are happy to check availability for your date by phone on 01461 203874  before ordering. (Please leave a detailed message if we are unable to get to the phone when you call- often our hands are a bit sticky!!)

 2. Order Confirmation

We will normally confirm your order by email or phone within 1-2 working days of receipt of your order. We will advise you if any order details need clarification- this will normally be done by email at least 1 -2 months before your wedding.

3. Cancellation/Refunds

You may cancel your online wedding cake order up to TWO months before your cake is required. In this case your non-refundable deposit of £60 will be retained by Jenny’s Cakes Ltd. (If you have paid any additional monies, these will be returned to you.) If you wish to cancel your cake within TWO months of your wedding date, no refund will be given, except in exceptional circumstances, and then at the sole discretion of the Directors of Jenny’s Cakes Ltd. Notice of cancellations must be sent by email to :-  [email protected]  stating the names of Bride/s and  Groom/s, and date and venue of the wedding. or by recorded delivery to: Jenny’s Cakes Ltd. 24 Windermere Road Annan Dumfries and Galloway DG12 6GY

*IMPORTANT*-  you cannot consider that your order has been cancelled until you have received confirmation of your cancellation back from Jenny’s cakes.

4. Portion Guide

Each cake on our online cake shop is given a portion guide only, and is dependent on the portion size cut by your venue staff.

5. Prices, Payment and Variations

This ‘Gretna’ range of cakes is substantially lower in price when compared to the larger wedding cakes in our cake gallery. We have achieved these low prices by reducing complexity and restricting design variety, while offering our most popular cake designs. You CAN cancel your order subject to Cancellation policy and retention of your deposit as detailed above.  Small variations will be accommodated wherever possible. Ribbons and other decorations may not be an exact match to those shown, due to circumstances beyond our control.

Wedding Cake Buyers Guide 2021. (From Jenny's Cakes.)

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elementor form pass to GR wedding cake availability check 2019

Jenny's Cakes - Wedding cake Availability Check.

Please fill in the info below-
(We make all our Wedding Cakes by hand, so limit our workload to a MAXIMUM of Four or Five Cakes each week.)
We will check our Bakery Schedule right away and reply within a day
(or two days at most!)